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Microsoft Dynamics Support Consultant Job

Date: Jan 5, 2019

Location: Tadcaster, England

Company: Heineken

Job Title: Microsoft Dynamics Support Consultant

Function: On Trade Commercial
Location: Tadcaster
Salary: Up to £30,000 plus fantastic benefits

WHY FIT IN, WHEN YOU CAN STAND OUT?

We're proud to be the UK's leading Pub, Cider and Beer Company. With over 2,400 colleagues employed across the UK, we offer fantastic opportunities for people with talent and drive. From brewing to sales and marketing, from logistics to finance, IT and HR - there's much more to our business than you might imagine.

Our unrivalled portfolio of brands includes Foster's, Strongbow, John Smith's, Bulmers, Birra Moretti, Desperados and of course the world-renowned Heineken® and, with 3000 pubs, we are one of the UK's leading leased pub businesses and a passionate supporter of the great British pub. We've ambitious goals and we know it's the expertise and enthusiasm of our people that fuels our growth. Right now we're looking for an outstanding Microsoft Dynamics Support Consultant (MDSC) to join our On Trade Commercial team.

The Role

This role will provide Project Support within the platform app team, reporting to the aligned Sales Support Manager. The MDSC will be responsible for all background administration of the platform app, as well as associated processes and sub-projects, and responsible for providing support to Front Line Sales to ensure the smooth running and impactful development of the app. You will be accountable for the smooth day to day administration of the app, problem solving without supervision when required, taking responsibility for scheduling and driving regular communication with both Local and Global support functions. The MDSC will liaise with stakeholders at all levels to train, educate and engage where appropriate displaying clear ownership of sub-projects as directed by the Project Manager, and report back on progress, managing and prioritising your own time and workload to hit agreed deadlines. You will naturally be an advocate for the platform and engage Front Line Sales to improve user behaviours.

The MDSC will possess excellent knowledge of and ability to use nominated software packages including Microsoft office, Excel, Power Point and have a proven track record and experience in a Project Support or Technical Support role. Knowledge of Microsoft Dynamics is essential along with experience in IT or application support. You will naturally have a flexible and professional approach for dealing with a wide variety of stakeholders, and ability to manage your own workload. This role would suit an "ideas" person who can research thoroughly and think outside the box, with the confidence to run conference calls and present in an engaging manner.

PRIDE IN WHO WE ARE, PASSION FOR WHAT WE DO

Next Steps

Apply today with your most up to date CV and a Covering Letter. At HEINEKEN UK we are passionate about Great British Pubs, so along with a traditional covering letter talking about you, feel free to simply tell us which pub, bar or restaurant is your favourite (it doesn't have to be one of ours) and the reasons why.

If this sounds like a journey you'd like to join, we'd love to hear from you.

Closing date: Monday 4th February


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